smoa/docs/operations/SMOA-Backup-Recovery-Procedures.md

SMOA Backup and Recovery Procedures

Version: 1.0
Last Updated: 2024-12-20
Status: Draft - In Progress

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Backup and Recovery Overview

Purpose

This document provides procedures for backing up and recovering SMOA data and configurations.

Scope

• Database Backups: Application database backups
• Configuration Backups: Configuration file backups
• Certificate Backups: Certificate backups
• Key Backups: Cryptographic key backups
• User Data Backups: User data backups

Backup Strategy

• Frequency: Daily backups (configurable)
• Retention: 90 days (configurable)
• Storage: Secure encrypted storage
• Verification: Regular backup verification
• Testing: Regular recovery testing

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Backup Procedures

Database Backup

Automated Backup

1. Schedule: Daily automated backups
2. Time: Off-peak hours (configurable)
3. Method: Full database backup
4. Storage: Encrypted backup storage
5. Verification: Automated verification

Manual Backup

1. Navigate to backup system
2. Select backup type (full/incremental)
3. Initiate backup
4. Monitor backup progress
5. Verify backup completion
6. Document backup

Backup Configuration

// Backup settings
backupFrequency = "Daily"
backupTime = "02:00"
backupType = "Full"
retentionPeriod = 90 days
encryptionEnabled = true
compressionEnabled = true

Configuration Backup

Configuration Backup Procedure

1. Export Configuration: Export all configuration files
2. Verify Export: Verify configuration export
3. Store Securely: Store in secure encrypted storage
4. Document: Document backup location and date
5. Verify: Verify backup integrity

Configuration Files to Backup

• Application configuration
• Security configuration
• Policy configuration
• Certificate configuration
• Network configuration

Certificate Backup

Certificate Backup Procedure

1. Export Certificates: Export all certificates
2. Verify Export: Verify certificate export
3. Store Securely: Store in secure encrypted storage
4. Document: Document backup location
5. Verify: Verify backup integrity

Certificates to Backup

• Application certificates
• CA certificates
• Qualified certificates (eIDAS)
• Certificate chains

Key Backup

Key Backup Procedure

1. Export Keys: Export keys (where exportable)
2. Verify Export: Verify key export
3. Store Securely: Store in secure encrypted storage
4. Document: Document backup location
5. Verify: Verify backup integrity

Note: Hardware-backed keys are non-exportable. Backup key metadata only.

User Data Backup

User Data Backup Procedure

1. Export User Data: Export user data
2. Verify Export: Verify data export
3. Store Securely: Store in secure encrypted storage
4. Document: Document backup location
5. Verify: Verify backup integrity

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Recovery Procedures

Database Recovery

Full Database Recovery

1. Identify Backup: Identify backup to restore
2. Verify Backup: Verify backup integrity
3. Stop Services: Stop application services
4. Restore Database: Restore database from backup
5. Verify Restoration: Verify database restoration
6. Start Services: Start application services
7. Test Functionality: Test application functionality
8. Document: Document recovery

Partial Database Recovery

1. Identify Data: Identify data to restore
2. Identify Backup: Identify backup containing data
3. Verify Backup: Verify backup integrity
4. Restore Data: Restore specific data
5. Verify Restoration: Verify data restoration
6. Test Functionality: Test functionality
7. Document: Document recovery

Configuration Recovery

Configuration Recovery Procedure

1. Identify Backup: Identify configuration backup
2. Verify Backup: Verify backup integrity
3. Stop Services: Stop application services
4. Restore Configuration: Restore configuration files
5. Verify Restoration: Verify configuration
6. Start Services: Start application services
7. Test Functionality: Test functionality
8. Document: Document recovery

Certificate Recovery

Certificate Recovery Procedure

1. Identify Backup: Identify certificate backup
2. Verify Backup: Verify backup integrity
3. Restore Certificates: Restore certificates
4. Install Certificates: Install certificates
5. Verify Installation: Verify certificate installation
6. Test Functionality: Test certificate functionality
7. Document: Document recovery

Key Recovery

Key Recovery Procedure

1. Identify Backup: Identify key backup
2. Verify Backup: Verify backup integrity
3. Restore Keys: Restore keys (where applicable)
4. Install Keys: Install keys
5. Verify Installation: Verify key installation
6. Test Functionality: Test key functionality
7. Document: Document recovery

Note: Hardware-backed keys cannot be restored. Regenerate keys if needed.

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Disaster Recovery

Disaster Recovery Plan

Recovery Scenarios

• Complete System Failure: Full system recovery
• Data Loss: Data recovery from backups
• Configuration Loss: Configuration recovery
• Certificate Loss: Certificate recovery
• Key Loss: Key recovery/regeneration

Recovery Procedures

1. Assess Situation: Assess disaster situation
2. Activate DR Plan: Activate disaster recovery plan
3. Restore Systems: Restore systems from backups
4. Verify Restoration: Verify system restoration
5. Test Functionality: Test all functionality
6. Resume Operations: Resume normal operations
7. Document: Document recovery

Recovery Time Objectives (RTO)

• Critical Systems: 4 hours
• Important Systems: 8 hours
• Standard Systems: 24 hours

Recovery Point Objectives (RPO)

• Critical Data: 1 hour
• Important Data: 4 hours
• Standard Data: 24 hours

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Backup Verification

Verification Procedures

Automated Verification

• Daily Verification: Automated daily verification
• Integrity Checks: Backup integrity checks
• Restoration Tests: Periodic restoration tests
• Alert Generation: Alerts for verification failures

Manual Verification

1. Review Backups: Review backup logs
2. Test Restoration: Test backup restoration
3. Verify Data: Verify restored data
4. Document Results: Document verification results

Verification Schedule

• Daily: Automated verification
• Weekly: Manual verification
• Monthly: Full restoration test
• Quarterly: Disaster recovery drill

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Backup Storage

Storage Requirements

• Location: Secure encrypted storage
• Redundancy: Multiple backup copies
• Offsite Storage: Offsite backup storage
• Encryption: Encrypted backup storage
• Access Control: Restricted access to backups

Storage Locations

• Primary: Primary backup storage
• Secondary: Secondary backup storage
• Offsite: Offsite backup storage
• Archive: Long-term archive storage

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Backup Retention

Retention Policy

• Daily Backups: 30 days
• Weekly Backups: 12 weeks
• Monthly Backups: 12 months
• Yearly Backups: 7 years

Retention Procedures

1. Retention Review: Regular retention review
2. Archive Old Backups: Archive old backups
3. Delete Expired Backups: Delete expired backups
4. Document Actions: Document retention actions

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Troubleshooting

Backup Issues

Backup Failure

1. Check Logs: Review backup logs
2. Verify Storage: Verify backup storage
3. Check Permissions: Verify permissions
4. Retry Backup: Retry backup
5. Contact Support: Contact support if needed

Backup Corruption

1. Identify Corruption: Identify corrupted backup
2. Use Alternative Backup: Use alternative backup
3. Investigate Cause: Investigate corruption cause
4. Fix Issue: Fix underlying issue
5. Document: Document issue and resolution

Recovery Issues

Recovery Failure

1. Check Backup: Verify backup integrity
2. Check Procedures: Verify recovery procedures
3. Check Permissions: Verify permissions
4. Retry Recovery: Retry recovery
5. Contact Support: Contact support if needed

Data Inconsistency

1. Identify Inconsistency: Identify data inconsistency
2. Investigate Cause: Investigate cause
3. Fix Data: Fix data inconsistency
4. Verify Fix: Verify data fix
5. Document: Document issue and resolution

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References

• Operations Runbook
• Monitoring Guide
• Administrator Guide

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Document Owner: Operations Team
Last Updated: 2024-12-20
Status: Draft - In Progress
Next Review: 2024-12-27