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Co-authored-by: Cursor <cursoragent@cursor.com>
2026-07-07 09:41:34 -07:00

1.8 KiB

Phoenix Messaging Orchestrator

Category: ORCHESTRATION_SERVICES
Publisher: Phoenix Cloud Services
Status: PUBLISHED
Version: 1.0.0

Overview

Phoenix Messaging Orchestrator provides multi-provider messaging (SMS/voice/email/push) with automatic failover. Features provider selection rules based on cost, deliverability, region, and user preference. Includes delivery receipts, retries, suppression lists, and compliance features.

Key Features

  • Multi-provider routing: Automatic provider selection
  • Automatic failover: Seamless provider switching on failure
  • Delivery receipts: Track message delivery status
  • Retry logic: Automatic retries with exponential backoff
  • Suppression lists: Manage opt-outs and bounces
  • Template management: Store templates internally
  • Compliance features: TCPA, GDPR compliance
  • Cost optimization: Route based on cost

API Endpoints

Send Message

POST /messages/send
Content-Type: application/json

{
  "channel": "SMS",
  "to": "+1234567890",
  "template": "welcome",
  "params": {
    "name": "John"
  },
  "priority": "NORMAL"
}

Get Message Status

GET /messages/status/{messageId}

Get Delivery Receipt

GET /messages/delivery/{messageId}

Supported Channels

  • SMS: Twilio, AWS SNS, Vonage, MessageBird
  • Email: AWS SES, SendGrid
  • Voice: Twilio, Vonage
  • Push: FCM, APNS

Pricing

  • Model: Usage-based
  • Per SMS: $0.01
  • Per Email: $0.001
  • Per Push: $0.0005
  • Per Voice: $0.02
  • Free Tier: 1,000 messages/month

Compliance

  • SOC 2 Type II
  • GDPR compliant
  • TCPA compliant

SLA

  • Uptime: 99.9%
  • Latency: <200ms p95

Architecture

  • Provider adapter pattern
  • Rule engine for routing
  • Delivery tracking
  • Suppression list management